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Our mission is to provide customers with an outstanding whitewater rafting experience under the safest conditions possible. To ensure we meet this goal and address liability concerns, Cascadia Rafting adheres to the following policies:

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1. Liability Forms: Upon arrival, you and your guests will be required to sign liability forms.

2. Participants Under 18: Participants under the age of 18 must have a guardian present to sign the liability forms.

3. Age and Weight Requirements: There is no age limit for Skagit River rafting trips; however, all participants must weigh over 50 lbs (22 kgs).

4. No-Shows and Late Arrivals: No-shows and groups running 20 minutes past the scheduled meetup time are ineligible for rescheduling or refunds. 

5. Late Arrival Policy: Cascadia Rafting operates multiple trips each day and adheres to a strict schedule to ensure timely service for all guests. Therefore, groups arriving more than 20 minutes late will not be eligible to join the scheduled trip. To ensure a smooth experience for everyone, please arrive ideally about 15 minute prior to your scheduled trip.

6. Rescheduling and Cancellations: Rescheduling or cancellations for a refund must be done at least 48 hours prior to the scheduled trip.

7. Physical Ability and Participation: All Cascadia Rafting trips are conducted on professionally guided paddle boats. For safety reasons, participants must be physically able to sit upright for the duration of the trip and are expected to assist in paddling. If you have questions regarding accessibility, please call us at (971) 378-6947.

8. Storage of Personal Belongings: During the trip, our River Guides can securely store your car keys and vital medications only. While you are permitted bring them with you, phones and other personal belongings are your responsibility. For liability reasons, Cascadia Rafting does not offer storage for valuables or electronic devices.

9. Possible Delays: Due to varying river flow and wind conditions, there is a possibility of delay to your trip.

 

If you have any further questions or need assistance, please feel free to contact us.